Privacy policy
Information We Collect
We may collect the following types of information:
● Personal Information: Name, email address, phone number, shipping and billing address, order & payment-related details (we do NOT store card/UPI details) when you interact with our website or when you make a purchase.
● Non-Personal Information: Browser type, IP address, device information, and cookies to improve user experience.
How We Use Your Information
We use the collected information to:
● Process transactions and fulfill orders
● Provide customer support
● Send updates, promotions, and marketing communications
● Improve our website functionality and user experience
● Detect and prevent fraud or security issues
Sharing of Information
Service Providers: Third-party vendors assisting in payment processing, order fulfillment, and website analytics.
Legal Compliance: When required by law, regulatory authorities, or to protect our rights.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can modify your browser settings to disable cookies, but this may affect website functionality.
Data Security
To protect your personal data from unauthorised access or disclosure, loss or misuse we adopt reasonable security practices and procedures. Once your information is in our possession or whenever you access your account information, we adhere to our security guidelines to protect it against unauthorised access and offer the use of a secure server. However, the transmission of information is not completely secure for reasons beyond our control. By using the Platform, the users accept the security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of the Platform. Users are responsible for ensuring the protection of login and password records for their account.
Your Rights and Choices
● Access, update, or delete your personal information
● Opt out of marketing emails by clicking the unsubscribe link
● Disable cookies through your browser settings
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing your information.
Consent
By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information on the Platform in accordance with this Privacy Policy. If you disclose to us any personal data relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy. You, while providing your personal data over the Platform or any partner platforms or establishments, consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners and other third parties) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy. You have an option to withdraw your consent that you have already provided by writing to the Grievance Officer at the contact information provided below. Please mention “Withdrawal of consent for processing personal data” in your subject line of your communication. We may verify such requests before acting on our request. However, please note that your withdrawal of consent will not be retrospective and will be in accordance with the Terms of Use, this Privacy Policy, and applicable laws. In the event you withdraw consent given to us under this Privacy Policy, we reserve the right to restrict or deny the provision of our services for which we consider such information to be necessary.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
Email: phoolkalaaofficial@gmail.com
Call or WhatsApp: +91 8121555883